Can I chat with Sovedel directly on the website?
Yes. Open the chat on a listing to message its assigned agent. Signed-in clients can keep conversations and replies together in their account.
Prague real estate FAQ | Sovedel Reality
Answers about renting, buying, fees, deposits, viewings and Sovedel Reality services.
What does “Verified by agent” mean?
A Sovedel agent has personally reviewed the presentation and confirmed that the photos and basic details match the advertised property. It is not a technical or legal inspection.
What is a 3D tour?
An interactive Matterport tour lets you walk through a property virtually, switch rooms and understand the layout before arranging an in-person viewing.
How do property videos work?
Selected listings include a web video showing the space more continuously than photos. A video supports, but does not replace, an in-person viewing.
Are all listings current?
Search only shows published listings. Availability can change quickly, so always confirm it with the agent before a viewing.
How much do agency services cost?
Rent or price, deposits, utilities and any agency fee are shown separately when known. The agent confirms all exact terms before signing.
How do I arrange a viewing?
Open the listing and contact its agent by phone, email or website chat. The agent will offer available times and explain required documents.
Which documents are needed to rent?
Requirements depend on the owner. They commonly include identification, contact details and sometimes proof of income or residence. Your agent will confirm the exact list.
Do you help with buying and selling?
Yes. We assist with search, presentation, communication, viewings and coordination of related legal or financial services.
Can I list my own property?
Yes. Use the Request page, choose letting or selling, and add basic details and photos. Our team will contact you.
Are pets allowed?
This depends on the listing and the owner's decision. We display the known policy in property features; the agent confirms final terms.
Which languages do you speak?
The website and client support are available in Czech, English, Russian and Ukrainian.